Optional Admin Services
Monitoring & Rebooting
If you have a dedicated service, 24x7x365 monitoring is very important. You should know if all the services are running properly and whether there’s any problem with any of them. However, it’s an incredibly tough and time–devouring job. Having this in mind, we propose that we do this job for you. Our Optional Admin Services solution features a great monitoring software tool, which will keep constant track of each of the processes running on your server to find out whether everything is okay. And in case there is ever any problem, it will immediately notify our sysadmins.
When you work with mission–critical data, it’s imperative to maintain a backup of everything, and even more so when it’s your business data. This is why we offer a 50 GB off–server backup space with our Optional Admin Services solution. You will be able to back up all the crucial data on a special backup server with RAID hard disks that is part of the exact same network. This will make the backup process faster than ever. And our qualified system administrators can help you configure an automatic system that will back up everything without you needing to raise a finger.
Installation & Troubleshooting
If there is a specific service or app that you want to set up on your server, but you have no idea how to do it right, or you have endless problems configuring everything yourself, we offer you a solution. Our Optional Admin Services package features installation and troubleshooting tasks, which suggests that you will enjoy the full and undivided attention of our sysadmins for 30 minutes – more than enough time for them to discover the problem at hand and make things right. And you could also use this time to request them to help you with any other server–connected issues you are facing.