If you obtain your own hosting server, you shall have more liberty on what you'll be able to install and run when compared with a shared web hosting account. With a shared service, you've got access simply to your own account, thus you aren't able to install server-side software. While this is not a problem for the majority of script-driven apps, there are some that have specific requirements and need particular software to be present on the machine either for some additional functionality or for them to work at all. In case you have practical knowledge, you will not have any problems to run the hosting server, but if you don't, you may simply not have the capabilities to deal with everything and use the script applications which you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and aid you with any issues that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade comes with 1 hour of custom work on your web server, so if you obtain any of our VPS servers packages, you could take advantage of this service and have our administrators perform a variety of tasks that you can't perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that doesn't work properly for some reason. You could add the upgrade to your plan as frequently as you desire depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade features half an hour of custom work on your server as well, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated service which we offer at any time that you need it. In case you need some custom work from our admins immediately after your server is prepared, you may acquire the upgrade during the server signup process, or when you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 1 hour of work from our admins on your server, so in the event that you encounter any difficulties to install a third-party software or some app gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.