A live chat is among the many ways of communication provided by some website hosting suppliers as part of their support service. Determined by the supplier, the chat is used for pre-sales, billing and/or technical support. This method of communication is faster compared to a support ticket and it'll make it much less likely to misspell or misunderstand anything compared to a phone call with a representative. What's more, if the issue that you experience needs some time to be examined and resolved, you can do something different meanwhile instead of just waiting, as you would have to do when you call. You can also employ a live chat support service absolutely free as long as you have world wide web access even when your web hosting supplier is based in a different country and they do not have a local telephone number you can call.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting that we offer and we will assist you with almost everything live. In case you don't have an account with our company yet, we will be able to provide you with more info about the plans in order to help you to get the most appropriate package. In case you are an active client, we can help you with any general or billing matter along with with lots of common tech matters, for example an email address setup in a desktop e-mail client. If you are unable to phone us for whatever reason or you are in a country where we do not have a local telephone number, the live chat will be the best way to get in touch with us. Of course, some situations require longer time to examine and test, which means that you'll have to open a ticket to our technicians, however, we are able to save you time and assist you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

We offer live chat support as part of our services, therefore if you have any questions about our semi-dedicated service, you'll be able to speak with our customer support team whenever you need no matter if you have already purchased an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and troubles, yet we're able to help you with quite a lot of tech questions as well. We can help you pick the right package for your websites in case you don't have an account yet, we can reply any billing questions or concerns you may have or we can assist you with setting up your new e-mail address on your computer or smartphone - all the abovementioned will be done timely as our live chat service is accessible all day, every day. Whenever you want assistance, you can chat with an agent and save a long time.