1 hour ticket response
Our team of customer service technicians is devoted to giving rapid answers to each of your inquiries. We’ll examine your ticket the moment it is delivered and will respond with a solution within less than one hour after the customer support ticket submission. As a matter of fact, our average trouble ticket response time is 20 minutes.
An Excellent Tech Support Service
We have a team of web hosting support technicians who are ready to answer all your queries anytime you are in need of help. Most of our customer support team representatives have several years of experience in the web hosting arena, so you can constantly depend on fast and in–depth answers to your inquiries.
An Intuitive Help Center Section
Integrated into the Hosting Control Panel is an easy–to–navigate Help section, which offers you different sources of information. You can browse through a regularly updated knowledge base offering web hosting account administration articles and web site management articles, check out the step–by–step video tutorials or have a gaze at the F.A.Q. repository.