Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Warranty

  • Our crew of technicians will try their best to respond to your advice inquiries within up to 1 hour. If, however, the situation you have experienced requires assistance from the Administrators’ =Team,= we’ll send the ticket to the person on duty and will write a note to inform you.

  • Top quality support service
  • Top–class Tech Assistance Service

  • We give you 24/7/365 tech help through a super–fast ticket solution included in your Control Panel. You may write to us anytime about any of the apps that come pre–installed on the virtual server, including the desired OS, the server admin panel and our custom created Hosting Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • An in–depth and regularly updated knowledge base is incorporated into our custom–built Hosting Control Panel. It offers quick tips about how to conduct all the general website supervision jobs. The Help area offers comprehensive how to content articles and step by step video tutorials. You can gain access to the Help zone by hitting the Help or Video buttons in the upper right side of each Control Panel section.